Congratulating Pfizer’s Office of the Ombuds on Their 10 Years of Service

Dec

Watch the 10 Year Anniversary Video

Congratulations Pfizer

IOA would like to congratulate Pfizer's Office of the Ombuds on celebrating ten years of service. In December 2010, Pfizer announced the establishment of its Ombudsman Program as an alternative channel to address employee concerns about legal or regulatory issues. Pfizer’s Office of the Ombuds has now spent ten years offering a place for colleagues at any level can seek information and guidance to help them address and resolve work-related issues. Pfizer’s Ombuds is informal, independent, confidential, and neutral. What an achievement!

The office has recently shared a celebratory testimonial video that features thank you messages and commentary from five of Pfizer's Executive Leadership Team members including the CEO, General Counsel, and Chief Compliance Officer. Also featured in the video is IOA member Sue Diviney, the Office of the Ombuds Lead, and her team which includes: Lourdes Delgado-Cheers, Global Ombuds; Tara Hunter, Specialist; Adam Learman, Global Ombuds; Elizabeth Lopez, Ombuds; and Sophia Qiao, Ombuds APAC.

The Impact of Pfizer's Announcement

Video content is one of the most influential communication tools of the modern age and testimonial clips like this one can be an incredibly persuasive tool for ombuds offices. By providing insight into the inner workings of your ombuds office, showcasing your achievements, and sharing direct feedback from the people you have impacted can entice potential visitors as well as provide other organizations with information about the benefits of creating their own program. It’s one thing for ombuds to explain the value of their profession, but it can be even more powerful if the people we serve help deliver the message.

IOA would like to encourage more organizations to follow in Pfizer's footsteps. We would be thrilled to feature more video content here on the Independent Voice and on our website's resource pages.