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Webinar: Solve Harassment, Bullying, & Aggression at Work: A Few Case Studies
Thursday, May 14, 2020, 9:00 AM - 10:30 AM PST
Category: Webinars

IOA Live Webinar

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Solve Harassment, Bullying, & Aggression at Work: A Few Case Studies

Registration for this event is now closed. If you are a member of IOA and would like to watch the recording please visit our webinar archives.

This course is approved for 1.5 Professional Development Hours towards the Candidate for CO-OP® and CO-OP® Credentials.

About the Webinar

Harassment, bullying, aggression and other bad behaviors occur when the culture facilitates the opportunity for them to occur. Further, these issues are rarely just about a perpetrator and target - more often they are an organizational problem. Organizations who know that often turn to training to educate the masses, but if the organization doesn't support behavior change the training is essentially moot. Join Catherine Mattice Zundel as she provides insight into these behaviors and shares some case studies from her over 10 years of experience working as a consultant who specializes in solving toxic workplace behaviors. 

Learning Objectives:

  • An easy model to explain bad behaviors as a social phenomenon
  • To consider the pros and cons of an investigation versus a climate assessment
  • How one university IT Dept changed their culture using assessments, planning, and gumption
  • Through case studies from Catherine's coaching clients, insight into why people bully and how to stop them


Catherine Mattice Zundel, MA, SPHER, SHRM-SCP
Catherine is President of consulting and training firm, Civility Partners, and partners with her clients to help them create positive cultures. Her clients include everything from Fortune 500’s to small nonprofits and absolutely everything in between. She has published in a variety of industry magazines and has also appeared on/in NPR, CNN, USA Today, Forbes.com, and more as an expert. In his foreword to her first book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, Ken Blanchard said it was “the most comprehensive and valuable handbook” on workplace bullying. She’s written two additional books since then and is one of the founders of the National Workplace Bullying Coalition.

Professional Development Hours

Participants will earn 1.5 PDHs upon completion of this webinar. 

Are you interested in the full list of 2020 Webinars? Check out our online learning page for more information on this year's series and how to get a receive a discount when registering for all six.

View the List of 2020 Webinars

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