BEGIN:VCALENDAR VERSION:2.0 PRODID:-//jEvents 2.0 for Joomla//EN CALSCALE:GREGORIAN METHOD:PUBLISH BEGIN:VTIMEZONE TZID:America/Los_Angeles X-LIC-LOCATION:America/Los_Angeles BEGIN:DAYLIGHT TZOFFSETFROM:-0800 TZOFFSETTO:-0700 TZNAME:PDT DTSTART:19700308T020000 RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0700 TZOFFSETTO:-0800 TZNAME:PST DTSTART:19701101T020000 RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:9b6e2c51718f0d34fdc695c5f0453fc5193 CATEGORIES:Foundations Courses SUMMARY:Virtual Foundations Course | January 2022 DESCRIPTION:
Monday-Thursday 10–13 January 2022 | 8:00 AM – 12:00 PM PT each day
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Registration Rates:
Please Note: Due to the high demand for this course, we are limiting registration to those that are cur rently practicing or will begin practicing within the next three months. If you are not currently practicing and will not begin practicing within the next three months, please join the Early Notice List to be notifi ed when registration is opened up to other interested parties.
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Course Description
Foundations of Organizat ional Ombuds Practice is offered multiple times each year in various locati ons, and online. The course covers the fundamenta ls of the organizational ombuds role based on the principles o f confidentiality, neutrality, independence, and informality. Learn how to work with visitors to an office as well as how to act as a cha nge agent within your organization. Practice key ombuds skills of listening , asking questions, clarifying, generating options, and moving to actions t hroughout the ombuds process. In addition, an experienced and highly commit ted faculty of ombuds will share best practices around setting up an office and evaluating and communicating the effectiveness of the office. p>
Learn more about the Foundations course.
Who should attend:
The course is designed for recently appointed ombuds. Its objectives are to help new practitioners:
- R ecognize the dimensions and parameters of the organizational ombuds role
- Reflect on their own personal relationship to the role
- Develo p basic skills to perform the role effectively
- Learn best practices
- Identify resources to learn more
- Build a community of prac tice
This course applies to ombuds programs in organizati onal settings. It does not address some features unique to other models of ombuds practice, such as classical, advocate, or legislative.
Course Limit 24 participants
Prerequ isites
None
Professional Development Hours (PDH)
This course has been approved for 15 Professional Development Hours towar ds the Candidate for CO-OP® and CO-OP® credentials.
Questions?Contact the IOA o ffice at info@o mbudsassociation.org.
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