IOA Executive Director

Position Posting

The International Ombudsman Association (IOA) is a member-led, professional association committed to supporting the organizational ombudsman* profession worldwide. The IOA possesses a strong history of providing professional development, networking, peer support, and other valuable resources and guidance to its members. The IOA is positioned to advance the organizational ombudsman as an invaluable strategic resource for the corporate, government, non-profit, and educational sectors.   

The IOA Executive Director (ED) is the public champion and representative for the IOA, its members, and the organizational ombudsman profession. The Executive Director is primarily responsible to carry out the strategic plan and policies as established by the Board. The ED will build relationships and networks, and work across all representative sectors to promote and further the strategic goals of the organization. The ED will have primary responsibility for the overall growth of the organization, including membership expansion and revenue generation. The ED works in partnership with IOA’s association management staff. The ED reports to the IOA Board of Directors.

*The term “ombudsman” is gender neutral in origin and is used to communicate to the widest possible community; it is not intended to discourage others from using alternatives. IOA respectfully acknowledges that many practitioners use alternative forms of this word.

The successful candidate will possess the following professional and personal competencies:

  • Excellent written and public communication skills
  • Creative and visionary thinker
  • Network-oriented in building strategic relationships
  • Results and goal-oriented
  • Strong reasoning and analytical abilities
  • Strong understanding of all types of revenue generation



  • Possess a Bachelor’s degree or higher in a related discipline from an accredited institution of higher education. 
  • Minimum of seven years of applicable leadership experience.
  • Commitment to IOA’s values of diversity, inclusion and equity for membership, the profession and staff.


  • Experience as practicing organizational ombudsman or closely related profession.
  • Experience with a volunteer-led, mission-driven organization.

About Working with IOA

The ED is a part-time contract position. Compensation will be commensurate with the background and experience of the selected candidate. The ED will work remotely and is expected to maintain a suitable, legally compliant home-office environment. 

IOA’s day-to-day operations are managed by a staff team at an association management company. The ED will be expected to work in close collaboration with the IOA’s staff team to carry out the goals and objectives of the IOA.  

To Apply 

Individuals wanting to learn more about IOA should review the IOA website To be considered, candidates must submit a letter of interest and resume to [email protected]. Application materials will be reviewed on a rolling basis, and interested candidates are encouraged to submit their materials as soon as possible. No materials will be accepted after April 18, 2019.

Michael Reed of Bloch & Reed Association Advisors,, is facilitating this search for IOA.

The IOA values and is strongly committed to diversity and welcomes candidates of all race, color, gender, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, political affiliation, marital status, ancestry, or national or ethnic origin or any other legally protected class.