2020 Webinars
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The Ombud Support Role: Supporting the Administrative Role in the Ombud's Office
Presenters: Wendy Friede
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November 2020
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Storm Warnings: Avoiding Office Closure
Presenters: Mauricio (Reese) Ramos, Director, University Ombuds Office Virginia Tech Bruce J. MacAllister, J.D., Ombudsman, International Foundation for Online Responsibility Melanie Jagneaux, J.D., MBA, Ombudsman Director, Baylor College of Medicine
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October 2020
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Online Dispute Resolution and the Implications & Opportunities for Ombuds\
Presenter: Bruce Edwards, Edwards Mediation Academy
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August 2020
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Establishing Trust in Groups: Lencioni and Google Models in Practice
Presenter: Rita Callahan, MS, CO-OP
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June 2020
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Solve Harassment, Bullying, & Aggression at Work: A Few Case Studies
Presenter: Catherine Mattice Zundel, MA, SPHER, SHRM-SCP
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May 2020
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Annual Reports as Catalyst for Change
Presenters: Brodie Maureen, Director and Ombudsperson, UCSF Office of the Ombuds Melanie Jagneaux, Ombudsman Director, Baylor College of Medicine Michael David, Deputy Ombudsman, Office of the Ombudsman, Center for Cooperative Resolution
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February 2020
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2019 Webinars
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Date
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In the Room Where It Happens; Inside Ombuds Practices
Presenters: Angela Dash, Ph.D., PCC, Ombuds for NEOMED Ruthy Kohorn Rosenberg, University Ombudsperson at Brown University Prisca Youn, Assistant to the Ombud, University of Washington
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November 2019 |
Cultural Components in Conflict
Presenters: David Talbot, Ombudsman, The World Bank Group José Martinez-Aragón, CO-OP®, Ombudsman, World Health Organization
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September 2019 |
Establishing Trust in Groups: Lencioni and Google Models in Practice
Presenter: Rita Callahan, Ombuds, Organizational Collaboration, and Conflict Management Consultant
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August 2019 |
Preparing the Visitor For the Facilitated Conversation
Presenters: David Michael, National Institutes of Health Center for Cooperative Resolution Tyler Smith, National Institutes of Health Center for Cooperative Resolution
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June 2019 |
Listening: An Ombuds' Superpower
Presenter: Kristine Paranica, North Dakota State University
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May 2019 |
What's an Ombuds to do in a Conflict Management System?
Presenter: Brian Bloch
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February 2019 |
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2018 Webinars
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Date
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Getting Less Wrong: Understanding Cognitive Biases and Their Impact on Decision-Making
Presenter: Prof. Laura A. Frase, UNT Dallas College of Law
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September 2018 |
The Ombuds as a Workplace Fighter: Assisting Organizations to Address Abrasive Behaviors
Presenter: Patricia M. Porter
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August 2018 |
Ombudsing in the era of #MeToo: Sexual harassment and violence and what impact we as ombuds can have for the individual and for the organization
Presenters: Alicia Booker, University of Cinncinatti Eric Mayo, Chevron Corporation Gabrielle Kluck, United Nations World Food Programme
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June 2018 |
Employing Restorative Practices for a Conflict-Positive Culture
Presenter: Tahirih Varner, MSCM, University of West Georgia
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May 2018 |
Ombuds Un-Confidential: Research and Practice on Sharing Our Value and Impact
Presenter: Timothy Hedeen, PhD
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February 2018 |
Examining Professional Ethical Dilemmas in Organizational Ombudsman Practice
Presenter: Sean A. Banks
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January 2018 |
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2017 Webinars
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Date
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You've Got (Hate) Mail: Tips to Help Visitors Resolve & Prevent Email Related Conflict
Presenters: Stephanie Luckam Sara Roberts
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December 2017 |
Expand the Ombuds Profession for Greater Impact
Presenters: Caroline Adams and Randy Williams
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November 2017 |
Ombuds as a Conflict Resolution Trainer
Presenter: Diana Anderson
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September 2017 |
HR and Ombuds: Partners in Pursuit of a Common Vision
Presenter: Josie Stiles
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June 2017 |
Crucial Conversations for Ombuds
Presenter: Mary Beth Stevens
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March 2017 |
Helping People Get Unstuck: Mindsets that Generate Responsibility and Possibility
Presenter: Andrew Cohn, Lighthouse Consulting, LLC
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February 2017 |
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2016 Webinars
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Date
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Leveraging Your Annual Report to Validate Your Office and Create Sustainability
Presenter: Karey R. Barnes, MSPA
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December 2016 |
Growing Pains: Staying Relevant in a Changing Organization
Presenter: Cindy Foster
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October 2016 |
Building Conflict Capability: Developing Organizational Representatives to Resolve Workplace Conflicts and Communication Challenges
Presenter: Daniel Griffith
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July 2016
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Getting Our Message Out: How We Align with Business Needs, Target Audiences and Track Progress
Presenter: Eric Mayo
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May 2016 |
The Organizational Ombuds Office and Corporate Social Responsibility: Driving Values in an Organization
Presenters: Bonnie Bonnivier Melanie Brooke-Lander Melanie Lewis
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March 2016 |
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2015 Webinars
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Date
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Title IX
Presenters: Bruce MacAllister Monique McKay
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December 2015 |
How Do I Market my Office: I'm an Ombuds, not an advertising manager… How do I market my office…HELP!
Presenter: Lee Twyman
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November 2015 |
Emotional Intelligence: You Cant's Ombuds Without It
Presenters: Tom Ward Susan Casino
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September 2015 |