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Holding Space for Ombuds

By Alicia Booker, PhD, IOA President & Ellen Miller, IOA Executive Director

A Special Message to IOA Members

In the spirit of believing we are one humankind, and one global community, we must take time to pause and acknowledge the extreme devastation, pain, suffering, and grief that so many are experiencing in our community, our organizations, and in our world. As we move into the season of holidays and family celebrations, our hearts, and thoughts go to all who are suffering.    

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Highlighting the Creative Energy in our Ombuds Community

Being able to engage in creative problem solving is key to our role as ombuds. This level of creativity is further fostered by engaging in creative endeavors outside of our role. Creative endeavors can also allow us to refresh our mind after days of high intensity conversations.

For those of you who attended the IOA conference in Seattle, I hope you were able to experience the various displays of creativity shared by our IOA members. There were the many visual displays exhibited within the Experience on Display program; we had the lovely performance of the George Gershwin tune Summertime by Sana and Chuck Doran; and the conference was opened by Ellen Miller sharing the video with Andisile Best reciting his poem that follows:

As we wake up here by the fireside,
Our hearts and minds open wide.
We shared our stories, joy and fears,
And shared some tears that washed our cares.
For some of us, the wounds were fresh,
But comfort shed felt like a curse.
We were reminded of our vital roles.
To serve with dignity, compassion and goals.
As ombuds we may feel forgotten,
But our solutions will last forever unbroken.
Our work may not make headlines,
But it has power to heal and change lives.
So let us celebrate the work we have done.
As we heal our wounds one by one.
For the fireside chat reminded us all,
That our impact will be felt for generations to come.
By, Andisile Best

 

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Ombuds Self-care: COVID and Beyond

By Dave Carver, PhD
IOA Board of Directors

As the COVID-19 crisis continues with no end in sight, organizational ombuds are confronted with unprecedented challenges that could lead to new opportunities for expanding our unique independent, impartial, informal, confidential role. But first we need to find ways to take care of ourselves as we look forward to a post-COVID “new normal.” Self-care can be difficult when we are isolated and spending many hours each day staring at our computer screens. Even in pre-pandemic times the ombuds role is often a lonely one, with many of us working in solo practices or communicating virtually with distant visitors. So, here are some basic tips for ombuds staying healthy in both mind and body.

  • Practice a "quiet time" stress management method of your choice for at least 20 minutes daily. Some examples of quiet time practices include deep breathing, mindfulness meditation, prayer, or positive affirmations.
  • Daily physical activity can help to ease stress and brighten your mood. Weather permitting, some direct sunlight and fresh air will provide a refreshing break from long periods of online interaction.
  • Spend a few minutes each day reviewing your strengths and accomplishments, including your goals and values. Avoid perfectionistic self-criticism and comparing yourself to others negatively.
  • Make a commitment to get 7-8 hours of high quality sleep whenever possible. Make sure your sleeping room is dark, not too hot or cold, and free from unnecessary electronic distractions. Don’t sleep with your smartphone! Avoid excessive caffeine or alcohol consumption and stop working at least 30 minutes before bedtime.
  • Stay in touch with supportive friends and family, while avoiding large crowds and shared public spaces as much as possible. Look for sources of humor in your daily life. Remember the old saying, laughter is the best medicine!
  • Spend a few minutes daily reviewing the things you have to be grateful for in your life.
  • Maintain regular contact with your ombuddies, ombuds allies, and other trusted colleagues. We need to maintain meaningful human contact, even when regular in-person meetings are not possible. And make it a point to reach out to others who appear to be struggling. We are all in this together!

In these times where stress may be high, what are some additional self-care strategies that help you cope? Please feel free to share in the comment section below.


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