IOA Standards of Practice & Code of Ethics

The IOA Standards of Practice are based upon and derived from the ethical principles stated in the IOA Code of Ethics. Each Ombuds office should have an organizational Charter or Terms of Reference, approved by senior management, articulating the principles of the Ombuds function in that organization and their consistency with the IOA Standards of Practice.

In addition, IOA has developed a supplemental Best Practices Guide, intended to provide guidance to Organizational Ombuds in practicing according to IOA Standards of Practice to the highest possible level of professionalism. Any questions or suggested revisions are welcome and should be sent to the Chair of the Professional Ethics, Standards, and Best Practices Committee.

IOA' has proposed a new round of edits to the IOA Standards of Practice and Code of Ethics. IOA members have been invited to review these changes and share their feedback via online survey and during one of two Town Hall meetings on 25 January 2022. Log into your member profile to learn more and RSVP for one of the upcoming town halls.

Standards of Practice In Different Languages

Code of Ethics in Different Languages

Standards of Practice in English 

Standards of Practice in Chinese (中国人)

Standards of Practice in French (Francais)

Standards of Practice in Italian (Italiana)

Standards of Practice in Japanese (日本語)

Standards of Practice in Korean (한국어)

Standards of Practice in Brazilian Portuguese (Português)

Standards of Practice in Romanian (Română)

Standards of Practice in Russian (Pусский)

Standards of Practice in Spanish (Español)

Standards of Practice in Thai (ไทย)

Standards of Practice in Amharic (አማርኛ)

Code of Ethics in English 

Code of Ethics in Chinese (中国人)

Code of Ethics in French (Francais)

Code of Ethics in Italian (Italiana)

Code of Ethics in Japanese (日本語)

Code of Ethics in Korean (한국어)

Code of Ethics in Brazilian Portuguese (Português)

Code of Ethics in Romanian (Română)

Code of Ethics in Russian (Pусский)

Code of Ethics in Spanish (Español)

Code of Ethics in Thai (ไทย)

Code of Ethics in Amharic (አማርኛ)