Contact IOA

The International Ombudsman Association (IOA) is managed by a professional staff team at SBI Association Management and the talent, skills, and energy of our members. Learn more about the IOA’s standing committees — your participation is welcome! To contact a member of the IOA Board of Directors, go to the Board of Directors page.

Review the IOA FAQ Sheet

Please Note: The IOA is a professional association and DOES NOT investigate or respond to complaints about government agencies, ombudsman offices, or private entities. The IOA DOES NOT provide referral services.

Office of The International Ombudsman Association (IOA)

Phone Number: +1-206-209-5275
Fax Number: +1-206-367-8777 

Office Hours:
Monday – Friday
8:00 AM – 5:00 PM PST

Email Addresses:
General Inquiries, Membership, or Professional Development: [email protected]
Certified Organizational Ombudsman Practitioner®: [email protected]
Journal of the International Ombudsman Association: [email protected]
IOA Members-Only Blog The Independant Voice:

Please allow us time to read and properly respond to your email. We generally will respond to emails within two business days, usually sooner. Thank you for your understanding as we try to provide the best possible service and reply with the most accurate information.

Office Address:
IOA Office
2150 N 107th St, Ste 205
Seattle, WA 98133

IOA Headquarters Key Staff

  • Lindsay Jennings, Managing Director
  • Hanna Twiss-Brooks, Member Services Coordinator
  • Megan Miller, Conference Manager
  • Ally McGuire, Event Coordinator
  • Connor Boyd, Marketing & Communications Coordinator
  • Diana Vengrovski, Bookkeeper

All staff may be contacted by emailing [email protected] or by calling our office at +1-206-209-5275. If one of the following team members are unavailable, another team member will be able to assist you.