JIOA Editorial Board

About the JIOA

The Journal of the International Ombuds Association (JIOA) is a peer-reviewed online journal for scholarly articles and information relevant to the ombuds profession. As members of a relatively new profession, we continually strive to understand, define, and clarify the role and function of the professional organizational ombuds.

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Editor in Chief

  • Shannon Lynn Burton, Michigan State University

Associate Editors

  • Hans Kohler, Conflict Resolution Specialists LLC
  • Hector Escalante, UC Merced
  • Julia Farmer, University of West Georgia

Production Manager

  • Sarah GhazalMichigan State University


  • Akanmu G. Adebayo, Kennesaw State University, Kennesaw, Georgia, USA
  • Caroline Adams, CO-OP®, University of California-Santa Barbara
  • Eric Adock, Office of Injured Employee Counsel
  • Shereen Bingham, University of Nebraska at Omaha 
  • Brian Bloch, CO-OP®, Department of the Interior/ISKCONResolve
  • Helmut Buss, CO-OP®, United Nations High Commissioner for Refugees
  • Angel Burgess, UChicago Medicine and UChicago
  • Tandrea Carter, Appalachian State University
  • Steven Cordery, United Technologies Corporation
  • Angela E. Dash, Northeast Ohio Medical University, The Pace Institute, LLC
  • Jeffrey R. Dawson, Duke University
  • Uzma Gilani, Asian Development Bank (ADB)
  • Elizabeth ('Beth') E. Graham, Kent State University
  • Nellie Haddad, IOA
  • Wilbur Hicks, Morgan State University
  • Marlo Goldstein Hode, IOA
  • Thomas A. Kosakowski, University of California Los Angeles
  • Chris LaHatte, ICANN
  • Catherine Langlois, Georgetown University and UC Davis
  • James Lee, United Nations Funds and Programs; International Court of Justice
  • Alan Jay Lincoln, JIOA founding editor, Professor/Ombuds Emeritus Univ. of Massachusetts Lowell, retired
  • Charles Liu, Michigan State University
  • David Miller, Global Fund to Fight AIDS, Tuberculosis and Malaria; Gavi, The Vaccine Alliance
  • Mary Rowe, Massachusetts Institute of Technology
  • Lisa PytlikZillig, University of Nebraska-Lincoln
  • Andrea L. Schenck, Pacifica Human Communications, LLC
  • David G. Schwartz, University of Nevada, Las Vegas
  • Emma Thacker, University of Toronto
  • Laura Umphrey, Northern Arizona University
  • Brooke Wichmann, University of Tennessee
  • Lisa Witzler, National Institutes of Health
  • Jenny Xia, University of California, Davis
  • Thomas Zgambo, The International Monetary Fund

* The Production Manager serves as a non-voting member of the Editorial Board.


  • In 2019 and 2020 the JIOA Editorial Board:
    • Opened a Call for Papers on Special Issue on Responses of the Organizational Ombuds to Sexual Harassment,
    • Launched a Book Review initiative where the JIOA provides books for review to authors, and
    • Increased visibility/postings on Twitter to highlight the work of the JIOA.