Learn About the Ombuds Profession

Who Are Ombuds?

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A New Way to Tell Our Story


IOA  began a long-term effort to tell the story of the ombuds profession in a new and exciting way. During the 2019 Annual Conference in New Orleans, we rolled-out our initiative with a trial video and the release of a new IOA member resource, the Ombuds Communications Toolkit.

Following the conference, we solicited feedback from IOA supporters about how to improve these tools and asked what you needed to more effectively communicate with your stakeholders. The result, in part, is a new video, produced to explain our profession to external audiences and inspire more people to explore how an ombuds can help their organization reach its full potential.

Want to learn more about Ombuds?

Check out the following resources we have available on our website. 

Are You an Ombuds?

Ombuds are trusted navigators leading the way toward more just, engaged and inclusive organizations. One of the great challenges our profession faces is how we explain to people what we do, how we do it and why it’s important. Please feel free to share this YouTube Video on your website, through social media, and wherever you think it can make a difference. 

Join the Ombuds Conversation


Are You an IOA Member?

Would you like to view more resource materials to help you talk about your profession? Log into your IOA Profile to view the Modern Ombuds Communications Toolkit! On this page, you will find a variety of resources designed to tell the ombuds story in a new way. As introduced at IOA’s 14th Annual Conference, we’ve written new messages to help explain what we do, how we do it, and why it’s important. To help us communicate as effectively as possible, we have developed this toolkit to help with your outreach to clients, prospects, colleagues, and stakeholders. With your help, we will continue to spread the word about how our members are leading the way toward more just, engaged and inclusive organizations around the world. 

A Special Thank You

IOA would like to thank the Public Relations Strategy Task Force for leading these efforts to promote the ombuds profession.