Value & Effectiveness of Organizational Ombudsmen

One of the most important tasks facing organizational ombudsmen is communicating the value and effectiveness of their offices and roles to their institutions and the public. IOA has developed a Communications Toolkit for IOA members to access, as well as a brochure to share with organizations and members of the public.

Download the Modern Ombuds Brochure

Recommended Readings to Help with Institutions and the Public