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| Member/Group Member | $50 |
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About the Course
Navigating confidentiality is a necessary skill for any ombuds. It requires understanding the standard of practice, and the limitations and nuances of how to use confidential information effectively. This seminar will focus on issues an ombuds must pay attention to, how to use confidentiality as a tool without breaching information shared, when an ombuds can breach confidentiality, and when advised they can -- but should not. This session is the first in a series exploring ethical issues surrounding our standards of practice.
Learning Objectives
Coming Soon
Instructor
Coming Soon
Additional Details and Event Policies
Ombuds Online Seminars focus on emerging topics of interest to ombuds, while others teach diverse skillsets that can enhance an ombuds’ practice. Seminars allow for a deeper dive and more interactive experiential learning formats than a webinar. You can register for a live seminar, or you can purchase that seminar on-demand.
Professional Development Hours (PDH)
This course has been submitted for 2 PDH pending approval.
Closed Captioning and Languages for Online Courses
IOA is dedicated to making meetings and content more accessible. All IOA Live Seminars will offer closed captioning. This service will also be available for IOA committee meetings upon request. Participation for all is encouraged; if you have any questions please email the IOA office at [email protected].
This course is presented in English. Captions are available in English by default. Individual participants may choose to see their captions translated into one of the following languages: Arabic, Bangla (beta), Chinese Simplified, Chinese Traditional, Czech, Danish (beta), Dutch, Estonian, Finnish, French (France), German, Hebrew (beta), Hindi (beta), Hungarian, Italian, Japanese, Korean, Malay, Norwegian (beta), Polish, Portuguese, Romanian (beta), Russian, Spanish, Swedish, Tamil (beta), Turkish, Ukrainian, or Vietnamese.
Cancellation Policy
Notification of cancellation must be submitted in writing via email to [email protected]. All cancellation requests received 21 days in advance of the event start date, will be issued a refund less a $10 USD processing fee. No refunds will be given thereafter except in the event of extenuating circumstances. Requests for registration cancellation must be submitted in writing via email to [email protected].
Substitute attendees will be permitted. Substitution requests must be in writing via email to [email protected] no later than two days before the event's start date. If you have any questions, please contact the office at [email protected].
Nonpayment Policy
Full payment of registration fees is required 7 days before the start of a course. If payment is not made prior to the start of the course, event details will not be released to you and your registration may be canceled. The IOA office will contact registered individuals with a balance due before canceling their registration. If you have any questions, please contact the office at [email protected] or by phone at +1-206-209-5275.
Subject to Change or Cancellation
All IOA Courses are subject to change and/or cancellation.
IOA asks that all registered attendees confirm system requirements and test their computers prior to the start of each virtual session. If the Zoom or other platform used experiences a failure that is beyond our control, IOA may reschedule the session. If an attendee experiences a technical failure on their end, and the session is being recorded, attendees may watch the recorded session. If the session is not recorded, no refund will be issued.
Recording Acknowledgement
Each virtual session may be recorded. These recordings may be provided for later viewing and may be used for promotional purposes, advertising, and other print and online materials at the sole discretion of IOA. By registering for a virtual session you consent to be recorded by IOA when attending live sessions.
Participant Agreement
IOA asks that all participants of any IOA course review the Organizational Values and Community Norms prior to attending.