Ombudship as Leadership

Cost
Members: Contributions Accepted
Non-Members: $50.00 USD per

Description: Very few roles exist to help people navigate the confusion, stress, and ambiguity inherent in life within a complex organization in a rapidly changing world. The organizational ombud, however, is built to do precisely that. In many ways, the job is to increase both individual and organizational capacity to deal with conflict; ensure processes are apt, fair, and equitable; and identify areas for positive growth. In other words, to help lead. Come learn more about how many essential skills of ombudship are also those of leadership, and why now more than ever ombuds should embrace an identity as leader.

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Presenter: Mary Bliss Conger

Mary Bliss Conger, EdD, is a consultant and writer based in New York City. Her professional interests center on leadership and organizational learning, with particular focus on the organizational ombud role. As an IOA volunteer, Mary has worked with the communications, conference, and professional development committees as well as the Journal of the IOA. A New Yorker at the moment yet always a Minnesotan at heart, Mary is passionate about people, access, conflict, kindness, dialogue, and decisions. She tweets @maryconger and can be found on LinkedIn.

IOA Community Connections

IOA is excited to announce that we will be offering regular virtual meetings and sessions throughout the spring and summer of 2020. This programming is designed to keep the IOA community connected and to help us learn and grow in ways that feel relevant for this moment. Our schedule of events includes content originally scheduled for the 2020 IOA Conference, networking sessions, and opportunities to learn new approaches for working in this current climate. View All Community Connections