Regional Advancement Communities

The IOA International Outreach Committee connects all Regional Advancement Communities to collaborate with IOA in advancing the organizational ombuds professional worldwide. Read more about the International Outreach Committee in the links below.

To learn more and to join a community, please email the Chairs.

These sessions offer an opportunity to explore the challenges and opportunities of Ombuds work in Europe, Latin America, Asia Pacific, and Africa. 


Latin America & the Caribbean RAC

Asia Pacific (AP) RAC

European RAC

Africa RAC


Regional Advancement Committee Chairs

Zetu Makamandela-Mguqulwa, Ombuds Consultant
RAC Africa Chair

Sue Ackerly, Ombuds Global Fund
RAC Asia Pacific Co-Chair

Fred Wright, Government of Victoria, Australia
RAC Asia Pacific Co-Chair

Jutta Reitmeier, Mars
RAC Europe Co-Chair

Diana Vermeul, HarmoniKon
RAC Europe Co-Chair

Arllon Souza Viçoso, IBM
RAC Latin America and the Caribbean Co-Chair

Patricia Masalan, University of Chile
RAC Latin America and the Caribbean Co-Chair