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Introducing IOA PublishingIOA has launched a book publishing arm and our first publication is a compilation titled The Organizational Ombuds: Foundations, Fundamentals & The Future.Release Date: Ealry 2025.The Organizational Ombuds: Foundations, Fundamentals & The FutureEditors: Shannon Lynn Burton, Ph.D. Michigan State University Loraleigh Keashly, Ph.D. Wayne State University Publisher: International Ombuds Association Organizational Ombuds first appeared in North America in the 1960s as an offshoot of classical ombuds practices rooted in Northern Europe. While there have been many publications that address organizational ombuds practice in the form of articles and journals, as well as publications that serve as legal guides to practice (Howard, 2010), there has yet to be a comprehensive handbook that addresses the interdisciplinary and nuanced history, theory and practices found within the field. This book provides a holistic look at the work of organizational ombuds, including its historical roots, theoretical approaches in the field, sectors in which it is practiced, its organization and delivery, as well as the future of the field. Those outside of organizational ombuds often relegate it to an alternative dispute resolution function. However, it is, in fact, a much more diverse practice that stretches organizational structures, communications, human development, systemic problems, and concerns, as well as conflict resolution. To comprehend the whole of organizational ombuds practice, both researchers and practitioners must have a solid footing as to what constitutes the field. This book hopes to provide just that. Here is a glimps of what will be included:
For questions about the book, please reach out to Ellen Miller at [email protected] Note: As with all affiliated printing presses (i.e. university and association publishers), books published by IOA have not been reviewed by the IOA Board of Directors and are not endorced by the IOA. IOA has established a publishing arm to further research and discussion about the Organizaional Ombuds model and its applicaiton. Like JIOA, content is reviewed by the editors of the publication and does not reflect the policies or views of IOA.
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