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Member Type |
Early-Bird RatesThrough 2 March |
Regular RatesAfter 2 March |
| IOA Members | $375 | $475 USD |
| Non-Members | $675 | $775 USD |
About the Course
Over the course of 12 hours, Kira Nurieli will host a workshop series that guides Ombuds and Aspiring Ombuds to help individuals who face conflicts and challenges in their organizations and workplaces. We explore how Conflict Coaching fits in the broader Alternative Dispute Resolution context, key skills involved in the process, and where individual conversations fit within the larger organizational setting. The program also includes role plays, exercises, and feedback, in order to build participant capacity for applying the skills into their day-to-day practice.
Learning Objectives
After engaging in this session, participants will be better able to:
- To define and understand the concept of "Conflict Coaching" and how it fits within the Ombuds role.
- To identify core approaches and skills from conflict coaching that support the Ombuds Visitor experience.
- To incorporate skills and tools of conflict coaching into the Ombuds practice and integrate it into the organizational setting.
About the Instructor
Kira Nurieli is CEO of the Harmony Strategies Group, a boutique firm of conflict management professionals who specialize in Human Capital Risk assessments and solutions. She has worked in the field of dispute resolution for over twenty years and is an organizational ombuds, community and family mediator, executive conflict coach, workshop developer and trainer, and dialogue facilitator. Her clients include corporations, government agencies, health and science institutions, non-profits, philanthropies, and public and private school administrations. Kira holds a Master’s degree in Organizational Psychology from Columbia University and a Bachelor’s degree in Comparative Performance from Barnard College.
Additional Details and Event Policies
Course Limit
30 participants
Professional Development Hours (PDH)
This course has been submitted for 12 PDH pending approval.
Cancellation Policy
All cancellation requests received received 21 days in advance of the event start date, will be issued a refund less a $75 processing fee. No refunds will be given thereafter except in the event of extenuating circumstances. Requests for registration cancellation must be submitted in writing via email to [email protected]. Substitute attendees will be permitted. Substitution requests must be in writing via email to [email protected] no later than two days before the event's start date of 8 May 2025.
Nonpayment Policy
Full payment of course registration fees is required before the start of the course. If full payment has not been remitted on or before WEDNESDAY, 30 APRIL 2025, event details will not be released to your registration. If you have any questions, please contact the office at [email protected] or by phone at +1-206-209-5275.
Technical Failure Policy for Virtual Courses
IOA asks that all registered attendees confirm system requirements and test their computers prior to the start of each virtual session. If the Zoom or other platform used experiences a failure that is beyond our control, IOA may reschedule the session. If an attendee experiences a technical failure on their end, and the session is being recorded, attendees may watch the recorded session. If the session is not recorded, no refund will be issued.
Virtual Session Recording Release
Each virtual session may be recorded. These recordings may be provided for later viewing and may be used for promotional purposes, advertising, and other print and online materials at the sole discretion of IOA. By registering for a virtual session you consent to be recorded when attending live sessions.
Languages
This course is presented in English. Captions are available in English by default. Individual participants may choose to see their captions translated into one of the following languages: Arabic, Bangla (beta), Chinese Simplified, Chinese Traditional, Czech, Danish (beta), Dutch, Estonian, Finnish, French (France), German, Hebrew (beta), Hindi (beta), Hungarian, Italian, Japanese, Korean, Malay, Norwegian (beta), Polish, Portuguese, Romanian (beta), Russian, Spanish, Swedish, Tamil (beta), Turkish, Ukrainian, or Vietnamese.