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In-Person Foundations Course | October 2024
Monday, October 28, 2024, 9:00 AM to Wednesday, October 30, 2024, 2:30 PM PDT
Category: Foundations Courses
In-Person Foundations of Organizational Ombuds Practice CourseProvidence, Rhode Island
3-Day CourseMonday, 28 October - Wednesday, 30 October 2024 | 9:00 AM – 4:00 PM PT Need help finding your time zone? Try the Time Buddy App. Registration - Max Occupancy of 36 PeopleRegistration Rates:
REGISTER NOWFind Another Upcoming CourseCourse DescriptionThis course is for currently practicing or newly appointed ombuds. If you do not have an ombuds role you may join our interest list for Aspiring Ombuds and Auxiliary Roles. This will allow you to be the first one to be notified when a special session for non-practicing ombuds opens up. Please log in or create a profile below. Logging in will allow us to save a record of your submission. The IOA Foundations Course is designed for new practicing organizational ombuds and covers the fundamentals of the organizational ombuds role based on the principles of confidentiality, impartiality, independence, and informality. Learn how to work with visitors to an office as well as how to act as a change agent within your organization. Practice key ombuds skills of listening, asking questions, clarifying, generating options, and moving to actions throughout the ombuds process. In addition, an experienced and highly committed faculty of ombuds will share best practices around setting up an office and evaluating and communicating the effectiveness of the office. Learn more about the Foundations course. This course is presented in English. Who should attend:The course is designed for recently appointed ombuds. Its objectives are to help new practitioners:
This course applies to ombuds programs in organizational settings. It does not address some features unique to other models of ombuds practice, such as classical, advocate, or legislative. Additional DetailsCourse Limit36 participants PrerequisitesNone Professional Development Hours (PDH)This course has been approved for 15 Professional Development Hours for CO-OP® credential recertification. View Course PoliciesCourse LocationOmni Providence Hotel1 West Exchange StreetProvidence, Rhode Island 02903
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