1. You can apply to teach IOA Foundations of the Organizational Ombuds, which is taught multiple times a year both virtually and in-person. In order to be eligible to teach Foundations, you need to have taken Foundations and to have served as a practicing Ombuds for at least three years. You also need to be currently practicing as an Ombuds to IOA standards and be an IOA member. Foundations instructors are offered $500 for their instruction or they can have access to credits to take another IOA course. To apply to be a Foundations instructor, please visit: Foundations Instructor Form
2. You can apply to present a Webinar. Webinars are presented virtually from 75 minutes to 3 hours and are recorded and posted to IOA’s Resources page. Instructors can present solo or as a group, and topics can vary. Webinar presenters are volunteering their time and do not receive payment for their presentations, but they are able to engage the entire IOA membership. Webinars are held on the third Thursday of the month at 9 AM Pacific, 12 PM Eastern. When applying, presenters should be prepared to provide the title, abstract, and learning objectives of their proposed webinar. To apply to be a Webinar presenter, please visit: Webinar Proposal Form
3. You can apply to teach a Core Course in a topic that matters to you and that you have expertise in. Core Courses are virtual courses from 3 to 12 hours (over one day or many). They will be offered live and recorded and posted to IOA’s Resources page. Instructors can present solo or as a group, and each team of Core Course instructors is paid $400 for their instruction. Core Courses do not have to be offered in English or during a time zone that works for North America, so international instructors are encouraged to apply. You can apply to teach a Core Course that has been offered before or propose a completely new course. The application asks for the title, description, outline, and proposed audience of your proposed course. To apply to teach a Core Course, please visit: Core Course Proposal

By Alicia Booker, PhD, IOA President & Ellen Miller, IOA Executive Director

A Special Message to IOA Members

In the spirit of believing we are one humankind, and one global community, we must take time to pause and acknowledge the extreme devastation, pain, suffering, and grief that so many are experiencing in our community, our organizations, and in our world. As we move into the season of holidays and family celebrations, our hearts, and thoughts go to all who are suffering.    

From Ellen Miller, Executive Director, and Advocacy Committee Co-Chairs Sarah Klaper and Mark Patterson 

More good news for higher ed ombuds based in the U.S. 

IOA was proud to sponsor the Clery Center’s 2023 September Summit, where we had the opportunity to introduce Jim Moore from the U.S. Department of Education and do a speed presentation on the role of ombuds prior to his session. Sarah Klaper “pulled back the curtain” to explain how ombuds handle Title IX and Clery issues, while Ellen Miller covered the basics of what OOs do and don’t do. Here is a link to the short slide deck we prepared.  

By Ellen Miller, Executive Director 

The Asian Development Bank’s Office of the Ombudsperson (ADB) issued its 2022 Annual Report in August. The ADB does a wonderful job turning data into stories and does not disappoint with its latest annual report using creative design, an engaging presentation format, and information offered through a variety of lenses. It can be found at www.adb.org/ombudsperson and I encourage you to check it out.  

Many organizations opt to keep the annual report either on the organization’s intranet or confidential and just for the C-Suite. We understand that some organizations may not want recommendations to be public if included in your annual report. I would encourage you to post some kind of summary for public consumption about the kinds of issues you hear from visitors. Nothing demonstrates value more to possible visitors and other formal channels than an annual summary of the impact you made in your organization with stakeholders.  

We have some very sad news to share, on behalf of IOA member Jennifer Moumneh:

It is with great sadness that I’m writing to share the news that our team member and dear friend, Jared Lee, passed away unexpectedly last week.

Jared was a key member of UC Irvine’s Office of the Ombuds, a wonderful colleague, a rising star in the Organizational Ombuds profession, and an overall amazing human being.  He will be missed dearly.

By the Diversity, Equity, Inclusion, and Belonging (DEIB) Committee

Juneteenth (June 19) is approaching soon. It is a United States federal holiday which commemorates the end of slavery, the day when the last enslaved African Americans in Texas were told they were free. It’s a time to reflect on both our history and recent events and how we continue to work to eradicate anti- Black racism in all its forms together. This is an important day of celebration for African Americans and all Americans alike. We recognize that each country - each culture - holds celebrations to commemorate freedom, progress, and inclusion. May we use this space to share important portions of our global histories with one another.

Here are a few resources assembled by the IOA DEIB Committee to help honor and celebrate Juneteenth and increase awareness and understanding of racial equity and inclusion:

• On Juneteenth by Annette Gordon-Reed
• Juneteenth by Ralph Ellison
• Listen to a rendition of the Negro National Anthem “Lift Every Voice and Sing”
• Sign up for the 21-Day Racial Equity Challenge, a free online challenge offering daily simple actions to pursue racial justice in your workplace.
• The Washington Race Equity & Justice Initiative (REJI) Organizational Race Equity Toolkit is designed to help organizations, particularly equity and justice-oriented legal organizations, understand and incorporate race equity into their work. Among its tools and resources, the Toolkit provides an assessment tool that organizations, particularly legal organizations, can use to assess and advance their practices, policies, and culture in order to operationalize race equity and support the development of organizational equity plans. Learn more about REJI.
• Check out additional relevant resources the DEIB Committee has shared in the IOA Online CommUnity