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Virtual Foundations Course | February 2024
Monday, February 12, 2024, 8:00 AM to Thursday, February 15, 2024, 12:00 PM PST
Category: Foundations Courses
Virtual Foundations of Organizational Ombuds Practice Course
4-Day CourseMonday, 12 February - 15 February 2024 | 8:00 AM – 12:00 PM PT each day Need help finding your time zone? Try the Time Buddy App. Registration - Max Occupancy of 24 PeopleRegistration Rates:
SOLD OUTFind Another Upcoming CourseCourse DescriptionFoundations of Organizational Ombuds Practice is offered multiple times each year in various locations, and online. The course covers the fundamentals of the organizational ombuds role based on the principles of confidentiality, neutrality, independence, and informality. Learn how to work with visitors to an office as well as how to act as a change agent within your organization. Practice key ombuds skills of listening, asking questions, clarifying, generating options, and moving to actions throughout the ombuds process. In addition, an experienced and highly committed faculty of ombuds will share best practices around setting up an office and evaluating and communicating the effectiveness of the office. Learn more about the Foundations course. This course is presented in English. Captions are available in English by default. Individual participants may choose to see their captions translated into one of the following languages: Arabic, Bangla (beta), Chinese Simplified, Chinese Traditional, Czech, Danish (beta), Dutch, Estonian, Finnish, French (France), German, Hebrew (beta), Hindi (beta), Hungarian, Italian, Japanese, Korean, Malay, Norwegian (beta), Polish, Portuguese, Romanian (beta), Russian, Spanish, Swedish, Tamil (beta), Turkish, Ukrainian, or Vietnamese. Who should attend:The course is designed for recently appointed ombuds. Its objectives are to help new practitioners:
This course applies to ombuds programs in organizational settings. It does not address some features unique to other models of ombuds practice, such as classical, advocate, or legislative. Additional DetailsCourse Limit24 participants PrerequisitesNone Professional Development Hours (PDH)This course has been approved for 15 Professional Development Hours towards the Candidate for CO-OP® and CO-OP® credentials. View Course PoliciesQuestions?Email the IOA office at [email protected]. |